Privacy
We value our customers' privacy. Personal information transmitted to Cottage Colony will not be shared, rented or sold to anyone else.

Artwork
Since we never know what we want to create next, most pieces are painted upon receipt of an order rather than in advance. As such, please note the following:

• Minimum production time is 3 to 5 weeks for stock designs and 5 to 7 weeks for customized designs. Production may take longer during major holidays (Christmas, Valentine's Day, etc.) and high-volume event seasons (graduations, weddings, etc.). Production time may also be effected by the availability of materials. As such, target delivery dates are approximate and subject to change. If your order is needed by a certain date, please include this information in the "Special Instructions" box when placing your order and we will do our best to accomodate your request. "Rush" orders may be available for an additional charge; please contact us prior to ordering for more information.
• Minor variations and imperfections are the hallmarks of a handmade product and should not be considered defects.
• Artwork may differ from available samples and/or photographs. If multiple canvases will be displayed together, we encourage you to order them together to help minimize any noticeable variation.

Custom Orders
Custom Orders are non-refundable and must be paid for in advance. Custom Artwork purchases include one electronic proof. Production will not begin until your approval of the e-proof has been received.

Payments
We are happy to accept your Visa, Mastercard or Discover via our secure checkout system. Prices are subject to change without notice.

Sales Tax
Applicable sales tax will be charged to all orders with an Oklahoma delivery address.

Shipping & Handling
Orders will be shipped via FedEx, UPS or USPS. Local pickup (Tulsa Metro area only) may be available upon request.

Expedited or International Shipping
If you would like to request a quote for expedited or international shipping for an additional fee, please email us.

Returns & Refunds
Custom Orders are non-refundable. For all other items, we are pleased to accept returns or exchanges of new, intact items in their original packaging within thirty (30) days of purchase. Refunds do not apply to shipping fees or other charges. If you need to return or exchange an item, please email us.

Customer Care
Please tell us how we can serve you better! We encourage your questions and comments. Click here to send us an email.